Help Desk CentreDesk for AccessCentreDesk is a multi-user freeware (for 3 users) help desk application that was designed for a small to medium enterprise | |
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Help Desk CentreDesk for Access Ranking & Summary
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- License:
- Freeware
- Publisher Name:
- Merging Technologies
- Operating Systems:
- Windows All
- File Size:
- 22.6 MB
Help Desk CentreDesk for Access Tags
Help Desk CentreDesk for Access Description
CentreDesk is a multi-user help desk application that was designed for a small to medium enterprise. Help Desk CentreDesk remains a powerful help desk application for companies that service sites or various departments within an organization. Main features: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold" Security ensures that only logs assigned to individual technicians can be viewed by them. Provides a flexible workflow. Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm.
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