Email Responder Respond to Emails Automatically Using Templates and Automated Assignments
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Email Responder Description

Email Responder is a breakthrough product, bringing the benefits of Automated Email Response Management to enterprises of all sizes. Whether your organization has 1 employee or 1,000, you can speed up your email customer service process, reduce labor costs, and please your customers. Arriving email is automatically assigned to a person or group, based on an analysis of its contents. Pre-written templates let your representatives answer most questions in only seconds, often with no typing at all. The time saved here will greatly reduce your labor costs for customer service. In addition, if you are using templates will also guarantee accuracy and consistency in all your replies. Email Responder's built-in reports let managers analyze the complete email database, finding not only how efficiently mail is handled, but which products and services produce the most questions and which questions are most common. Using this information can improve your products and your business. A one-time purchase of Email Responder will save you money while making your customers happier. NOTE: In order to be able to use the trial version of Email Responder, you will need to activate it online. Main features: Automatically assign messages to a person or group based on their contents, using user-defined rules Reply to routine messages with no typing at all using templates Intelligently analyze all mail to extract customer and product information Automatically personalize replies using Smart Fields Have multiple users send and receive email from the same account, with instant updates Keep a complete history of all customer correspondence and contact details View all vital information in a single window Send email with signatures automatically inserted based on the email account used Use built-in reports to analyze email metrics Filter messages by date, status, product or service, or priority Use Email Responder with no training, in minutes!

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